a. Yext - Generating Client Outreach Email
After you have generated a link from Yext, you will generate an email and send it over to the client following these steps.
1. Open Outlook.
2. Click New message.
3. Enter subject: Dealer Spike - Business Directory Setup or ARI - Business Directory Setup
4. Copy and paste the following messages, depending which attempt you are working on:
Attempt 1
Hello, {First Name}
Below, please find the URL that will allow you to grant us access to your Google My Business and Facebook Business accounts. This step is an important part of your directory listing service. Please note that the link will expire in 12 hours for security purposes. If you need a new link, let us know and a new one will be generated.
{URL}
If you have any trouble gaining access to your Google or Facebook account, please do not hesitate to contact us. You can schedule a call at {Calendly link}.
{Signature}
Attempt 2
Good day, {First Name}
We previously contacted you regarding access to your Google My Business and Facebook Business accounts but haven’t heard from you. Below, please find the URL that will allow you to grant us access to your directories. This step is an important part of your directory listing service. Please note that the link will expire in 12 hours for security purposes. If you need a new link, let us know and a new one will be generated.
{URL}
We need access for us to properly set up your account.
If you have any trouble gaining access to your Google or Facebook account, please do not hesitate to contact us. You can schedule a call at {Calendly link}.
{Signature}
Attempt 3
Hi, {First Name}
We still haven’t heard from you regarding access to your business directories. Below, please find the URL that will allow you to grant us access to your directories. This step is an important part of your directory listing service. Please note that the link will expire in 12 hours for security purposes. If you need a new link, let us know and a new one will be generated.
{URL}
This is our final attempt to gain access, but please don’t hesitate to reach out when you are ready. If you have any trouble gaining access to your Google or Facebook account, please do not hesitate to contact us. You can schedule a call at {Calendly link}.
{Signature}
5. Edit fields in {brackets} and ensure you have replaced the correct information for the client.
6. Send the email.
Next Step: The Phone Call