Missing Content Requests Audit & Clean Up

Summary

Identifying missing content requests due to miscommunication around the keyword audit and planning to fulfill those in a future month.

Target release

Feb 28, 2023

Priority

 

Project status

Done

Progress

100%

Brand

DS ARI

Owner

@Katie Hill

Team

@Grant Gooch

Status Note

 

Key Dates

Apr 4, 2023 Complete.

Resources

 

Expected impact

 

Actual impact

 

Overview

Start Date: Feb 14, 2023

End Date:

 

Feb 14, 2023 Created plan and sheet for the audit.

Feb 24, 2023 audit sheet completed for DS & ARI, team to catch up content in March.

Mar 3, 2023 sheet was shared with the teams, and reps are posting the Trello card links after requesting - Katie checking links and updating sheet daily.

Mar 17, 2023 sheet was updated and reps were reminded to finish creating Feb makeup requests. 7 more for DS and 11 for ARI left.

Mar 24, 2023 All requests have been made except 1 DS client - will follow up w/the rep on Monday.

Apr 4, 2023 all remaining requests have been made and project is complete.

Description

Due to a miscommunication about content requirements with the keyword audit, we are missing some content requests for Feb.

Why

We need to deliver everything they are paying for.

Expected Impact

Content will have to be submitted late and filled by the content team, although they should have capacity since they can get ahead in March.

 

 

Milestones / Project Timeline

Feb 14, 2023 Created an audit sheet and communicated the plan to Katie.
Katie will update the audit sheet with findings

 

 

Next Actions

Katie is going to start with DS and work through the entire monthly sheet to see what we’re missing.

 

Questions

Questions

Answer

Who

When

Where (Meeting)

Questions

Answer

Who

When

Where (Meeting)

If content is not requested or created in the month of February, should reps still create a line for it in the WD Import to include in reporting that says the work is still in progress?

No, content that is requested late this month will be reported on in the month that the content is published. We want to avoid tons of in-progress WD lines that may lead dealers to believe we are slacking in fulfilling their package requirements.

@Gabriel Reyes

 

 

If content is created in a future month to catch up on the Feb. package requirements and is reported on for that future month, will it need to be moved back to the February work section once reporting is over?

It shouldn’t need to be moved as it doesn’t affect monthly reporting, but may show up in quarterly reporting that we did more work in one month to catch up for another.

 

 

 

Are there QA issues that could arise by having February content reported on in future months? Will QA call out WD Imports that appear to have more than the package requirements fulfilled in a single month?

 

@Ned Faulhaber

 

 

 

Decisions

Decision

Why

Who

When

Where (Meeting)

Decision

Why

Who

When

Where (Meeting)

 

 

 

 

 

 

 

 

 

 

*Primary decision maker in bold.

Related Projects

 

Dependencies

 

Future Work

 

 


Notes