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Whether you have one location or many, the Command Center Service Manager allows you to easily enter and display the services that your business offers. You can add (and remove) pre-loaded services, create custom services, and apply pricing and availability for each service based on one or more store locations.

In addition, you can configure the Service Appointment form on your website to allow or prohibit appointment requests based on your store hours, lead time, holidays and other excluded dates, for each store location.

Adding Pre-Loaded Services

  1. Start from the Command Center dashboard (aka home page). Click on and expand the Site Management section, then click Service Manager > Configure Available Services.



  2. Within Service Manager, you will see buttons labeled Add Pre-Loaded Services and Create New Service.  If you have multiple locations as part of your package, you will also see an option to Configure Locations.
  3. To add a pre-loaded service, click Add Pre-Loaded Services.

     
     
  4. A modal window labeled Available Services will open to display the pre-loaded services.  This list will only show the services that are not already active on your website. Choose one or more services and click Add Selected.



  5. The services that are enabled on your website are displayed alphabetically in a three column grid on the Service Manager page.  To edit a service, click the service title.



  6. A modal window labeled Service Configuration will open.  Within this window, you can edit or change the following:
    1. Service Name: Changes to this field will change the name of the service on your website, for all of your store locations that are mapped to the service.
    2. Default Price
      1. Single Location Website: This value will display as the service price on the corresponding areas of your website.
      2. Multi-Location Website: This value will display as the "default" service price on the corresponding areas of your website.  To assign a different price for a service at one or more of your locations, please see the help article How do I manage my services for multiple store locations?
    3. Description: Enter your service information here.  This is a required field.
    4. Edit Icon: You can change the image associated with your service to one from a pre-loaded library of service icons, or you can upload your own image from your computer.  Please note that icons are always displayed in a uniform size and dimension of 73 pixels by 73 pixels, regardless of the size of the image you may upload.
       


    When you're done editing the service, click Save Changes. 
     
  7. In the grid of services on the Service Manager page, locate the service that you've just edited.  Note that their are additional settings that can be configured by check box selection within the service window.
    1. Show in Navigation: This is check box pre-selected by default.  If your main Services page (www.your-domain.com/service-list.htm) is present in your website's primary navigation menu, enabling this setting will automatically include the service as a drop down selection beneath the Services navigation link.   
    2. Allow Web Scheduling:  This is check box pre-selected by default.  If you have the Request Service form active on your website (www.your-domain.com/request-service.htm), enabling this setting will allow your customers to submit a service appointment request from your website.
      1. Request Service Form Settings: For any location that will offer online appointment requests, you must first enable Online Scheduling and enter a valid email address for the Request Service form.  Please see the article entitled How do I configure my Request Service form? for specific instructions.
    3. Taxable: If sales taxes apply to your service, you can check this box to designate that.

     

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