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Description

This outline lays out the basic structure of the new hire training modules. This ensures that all steps of the new hire training process are included in order to serve as a model for the training module format.

Items that are followed by (question) are questionable additions that can be removed if not necessary to the modules.

Key Team Member Approval

  •   Senior rep review/provide feedback.
  •   Katie Hill review/provide feedback.
  •   Grant Gooch and Lance Shroyer review/provide feedback.

Outline

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titleModule: Joining the Team
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titleModule: Setting up your tools
  • Internal resources

    • Tools setup/getting access/permissions

      • IT-assisted setups

        • Google Chrome, Passwordstate, Bonusly, ADP, RingCentral, CRM, VPN, Confluence, Notepad++ (DS-specific) Extensions,

      • Self Setups/Trainer-assisted

        • Chrome extensions, secondary Chrome profiles, SEOmonitor, Trello

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titleModule: New Hire Setup
  • How to Set up and Use Tools

    • Google Drive

      • Share folders

    • Microsoft Outlook

      • Basic setups to organize inbox

      • Email signatures

    • Outlook Calendar

      • Scheduling events

    • Microsoft Teams

      • Add chats

  • How to Develop Remote Working Etiquette and Habits

  • Bookmarking SEO new media outlets

    • Search Engine Land, Search Engine Journal, Moz

      • Sharing news with the team

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titleModule: Introduction to SEO
  • External resources

    • Fundamentals of SEO

      • What is SEO?

    • How Search Engines Work

    • Local SEO

    • SEO Best Practices

  • Internal resources

    • What SEO looks like at LeadVenture

      • DS or ARI platform-training

  • Knowledge check

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titleModule: How to Use Keywords
  • External resources:

    • Keyword research basics

      • What are keywords?

    • How to find valuable keywords

    • Intro to our keyword research tools

    • How to analyze

    • How to use

      • keyword stuffing and keyword density

    • Keyword cannibalization

  • Internal resources

    • Utilizing keyword research tools

      • Using SEOmonitor, Keyword Planner, and GSC together

      • SEOmonitor keyword research

      • Keyword list monthly maintenance

      • Identifying keywords in GSC

    • Keyword cannibalization guide

    • Understanding what pages are ranking for which keywords

  • Knowledge check

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titleModule: On-Site Optimization
  • External resources

    • What is SEO content?

    • Important SEO content ranking factors

      • Mobile SEO

    • How to write SEO content

    • Adding keywords to H1 and metadata

      • Spotibo

  • Internal resources

    • SEO content writing

      • How to write content from an SEO perspective

        • Meta descriptions, internal linking, semantic SEO, LSI keywords

    • How to post content

      • DS or ARI platform training

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titleModule: Client Sheets
  • Client sheet overview

  • Client info tab

    • Client info tab sections definitions

  • Work done import tab

    • Columns definitions

  • Content history tab

  • DS import tab

  • Trainer-assisted demo

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titleModule: Internal Link Structure
  • External resources

    • Internal linking 101

      • What are internal links

      • Why are they important

    • Internal linking strategy

      • How to setup and build an internal linking strategy

    • Canonical tags

      • Importance to internal link structure

      • ARI-specific

  • Internal resources

    • Link structure types at LeadVenture

      • Funnel preferred type

      • Clean navigation, link equity, and information hierarchy

    • Platform-specific internal link structure demo

    • Linking canonical pages

      • ARI-specific

      • ARI Canonical Go-Forward process

  • Knowledge check

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titleModule: Trello: Content Requests
  • Trello workspace overview

  • What are content requests?

  • Content requests and client packages

    • Old vs New packages

      • Visual breakdown doc

    • Silver, Gold, Platinum

  • Content types

    • New package content types

      • blog articles, pagefooters, inventory content, custom pages, local pages

    • Old package content types

      • blog articles and pagefooters

  • Requesting content

    • How to create a content request

    • Staging boards

  • Content request demo

  • Content request corrections

    • Checking the “issues” columns

  • Knowledge check

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titleModule: Trello: QA and YouTube
  • QA Trello board overview

  • Value of QA

  • QA process

    • Making corrections

  • QA Trello boards

  • YouTube video requests

    • Only for old package Platinums or at a la carte addition

  • Value of YouTube videos

  • Determining keyword focus

  • Requesting YouTube video in WDI tab

  • Knowledge check

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titleModule: Campaign Plan Creation
  • External resources

    • Setting SEO campaign goals

      • Providing direction to strategize around

    • SEO campaign strategy

      • How to create an SEO strategy

    • SEO seasonality and search interest

      • What is seasonality?

      • How does it affect SEO keywords?

      • Google Trends

  • Internal resources

    • How to set up a 7-month campaign plan

  • Knowledge check

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titleModule: Campaign Plan Maintenance
  • External resources

    • Maintaining SEO value throughout a campaign

      • Year-round SEO tasks for maintenance purposes

    • SEO audits

      • What is an SEO audit?

      • How to perform an audit

      • What kinds of audits are there?

  • Knowledge check

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titleModule: First Month Optimization
  • Internal resources

    • intake call overview

      • What info is gathered?

        • Inventory priorities

        • Target locations

        • Competitors

    • Client sheet creation

    • Trello card creation

      • Fill out client card description

    • Visit website

      • Gather info from client website

    • Build an initial keyword list

    • First month tasks

      • What pages should you optimize

      • What elements on those pages would you optimize

    • URL structure (DS-specific)

      • How to create a SEF URL

      • Why it’s important for a URL to be SEF

  • Knowledge check

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titleModule: Data Analysis
  • External resources

    • Google Search Console

      • What is GSC?

      • How to navigate?

      • What are clicks, impressions, CTR, sitemaps?

      • How to submit a page for indexing?

    • Google Analytics

      • What is GA?

      • What are users, bounce rates, sessions, average session duration, new sessions, pages per session, page views

      • How to navigate?

  • Internal resources

    • GA training

      • Terminology for GA metrics

  • Knowledge check

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titleModule: Reporting
  • External resources

    • Creating reports with value

      • How to tell a story with SEO reporting

    • What metrics should be reported on?

      • What KPIs are important?

      • How to gear reports toward client priorities

    • NinjaCat Introduction

      • What is NinjaCat?

      • How to navigate

  • Internal resources

    • Reporting with the WDI tab

      • How to format WDI tab so that info pulls correctly

    • ARI and DS reporting tools and processes

  • Knowledge check