SS 1.0 Bug/Issue Tracking
- TJ VanWert
- Kayla Ingersoll
Q1 2024
Request Status | CSS Overview | What | Why | Example | Notes |
|---|---|---|---|---|---|
complete In progress reviewed Requested | N/A | What enhancement, improvement, or bug do you have to report
| Why is this request important? Does it solve a workflow issue for the FED team, is it an improvement, is it a fix for something? | Provide a example. |
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complete | N/A | GLP Auto Responder path set incorrectly. | Fixing a commonly used feature for clients. | Log On See task 116673 for more details. | Task: Log On |
complete research needed | N/A | Homepage: Hero headline text oversized – was set to 300% upon export compared to in Sitesmith. | We want the site to look the same when exporting as it did in the tool – fixing inconsistency there. | Kiwani reported this on Rex & Sons (New & Used RV Dealership | Castle Hayne, NC | Rex & Sons RV's Inc ) but fixed before documenting. | Task:Log On |
complete | N/A | Homepage: SVG Icons for RV Types broken upon export. | We want the site to look the same when exporting as it did in the tool – fixing inconsistency there. | Kiwani reported this on Rex & Sons (New & Used RV Dealership | Castle Hayne, NC | Rex & Sons RV's Inc ) but fixed before documenting. This was also reported on Pete’s RV & documented by TJ for that project. | Task: Log On |
complete | N/A | Homepage: The bucket buttons <a> link had the wrong classname - it's supposed to be whole-button rather than whole-btn which was being used for the tow-guide banner below the search bar | We want the site to look the same when exporting as it did in the tool – fixing inconsistency there & keeping FED workflow smoother. | Kiwani reported this on Rex & Sons ( New & Used RV Dealership | Castle Hayne, NC | Rex & Sons RV's Inc ) but fixed before documenting. | Task:Log On @Kayla Ingersoll Need live examples of the issue and example of what it should be. |
On Hold | N/A | Logo: The min-height for the logo didn't match the type of logo (horizontal) and affected the responsiveness | Workflow issue & improvement - we want to have to make as few adjustments as possible to make the site responsive out of the gate. | Kiwani reported this on Rex & Sons ( New & Used RV Dealership | Castle Hayne, NC | Rex & Sons RV's Inc ) but fixed before documenting. | Task: Log On |
on hold | N/A | Footer: The Twitter logo still shows the old logo instead of the new X logo. | Workflow issue – we will have to correct this on our end every time. | No specific example. Reported by Michael Grubbs.
| Task: Log On |
complete | N/A | Missing comparison snippet | Compare Styles is not displaying as it should on VDP pages | This is in reference to this task: Log On | Task: Log On |
1/2 complete 2/2 in progress | N/A | Missing other sections of CSS stylesheet that is on RV Demo | Some required portions of the stylesheet that control less obvious features need to be added. All CSS in the current RV Demo stylesheet is required for these features to be styled and run correctly. | GLP Form breaks/not styled due to missing “Non Bootstrap Form Stuff” section, etc. | Task: Log On Task: Log On John B reported this and can be consulted. RV Demo site is here: http://rvdemo.bigticketcommerce.com/ |
complete | N/A | 2/3 width banner not displaying correctly in Sitesmith (this is prior to final preview and export - issue is not present in final preview, unsure about final export yet) | We need to be able to accommodate for non-fullwidth banners in some layouts so the banner does not look strange when presenting to clients. Preview seems to be working fine, but if we need to edit in front of clients they will see it looking funny. |  Image above (click to enlarge) shows 1000x460 banner space with 1000x460 banner uploaded to it | Task: https://www.interactcp.com/taskaroo/Task/Edit?taskId=117219 Reported by Michael G. I am not sure if this is still present when the site is exported or if this is just a bug when building in Sitesmith. |
Reviewed | N/A | Notes task is not populating in Taskaroo when site is exported with notes | Notes task is needed to complete site properly when notes are entered. | Coumbs RV was the reported example of this happening. | Reported by Rachel Weller. (TJ - Reached out to Kayla M to confirm, task found and all other sites recently had no issue with creating a task for SS notes.) |
complete | N/A | Typo in CSS for nav bar color variable causing the color to be set incorrectly at export. | FED will need to fix this every time unless it is resolved at the source. | Under nav#main-nav, the background item has “--nag-bg-color” instead of “--nav-bg-color”.  | Task: https://www.interactcp.com/taskaroo/Task/Edit?taskId=117470 Reported by Kiwani on Colaw RV.
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complete | N/A | Nav needs a z-index adjustment to 2, as it is causing issues with dropdowns on menu. | FED will need to fix this every time unless it is resolved at the source, and it is making navigation difficult for users if not resolved (The bottom of the nav links were not showing & were causing the dropdowns to disappear before having time to move your cursor to click anything). | Reported on and fixed on Colaw, so that can be used as an example to compare the current standard stylesheet to. | Task: https://www.interactcp.com/taskaroo/Task/Edit?taskId=117474 Reported by Kiwani on Colaw RV. |
complete | N/A | Content page headline is set to a higher z-index than the dropdown nav menus. | FED will need to fix this every time unless it is resolved at the source. This makes it difficult to access menu items on certain pages because the headline prevents the user from being able to select certain items on the menu. | Reported on and fixed on Colaw. See screenshot for pre-fix appearance. | Task: https://www.interactcp.com/taskaroo/Task/Edit?taskId=117474 Reported by Kiwani on Colaw RV. |
complete | N/A | Gold 1 layout seems to not be exporting the white box for text on the “About”/”Welcome” blurb at the bottom of the homepage. | Client is expecting site to look as they were shown in the builder, and we will have to adjust this every time if it does not automatically come out this way. | Reported on Colaw, also true on Coumbs. See image for difference.
| Reported by Kiwani on Colaw RV. |
in progress | N/A | Product folder missing from initial export | I believe these are dynamically added since the product pages do seem to exist without making the folder & pages, but we want them to be available in the content area to be edited if necessary, rather than having to re-make the folder and pages if edits are needed. Dealers sometimes want to adjust SEO text on these pages and it will make it easier for FED to confirm the setup on these pages is correct and as requested by dealer. | Reported on Colaw and Coumbs RV. | Task: https://www.interactcp.com/taskaroo/Task/Edit?taskId=116170 Reported by Kiwani on Colaw RV and Andrew on Coumbs RV. |
complete | N/A | SEO text not set up by default on homepage. By default, this should be “RV Dealer in [#DealerCity], [#DealerState] | [#DealerName]”. | This will needed to be added every time by FED team; will save time to have it be automatically implemented. | Reported on Colaw and Coumbs RV. Colaw has been fixed but Coumbs has not as of 4:39PM on 1/23. | Task: https://www.interactcp.com/taskaroo/Task/Edit?taskId=117625 Reported by Kiwani on Colaw and Andrew on Coumbs RV. |
complete | N/A | Staff page broken (has a sidebar when sidebar is not needed) | This will need to be fixed every time by FED team if not fixed at the source. | Reported on Colaw and Coumbs RV. Coumbs is still broken here: http://coumbsrv.interactrv.com/staff | Task: https://www.interactcp.com/taskaroo/Task/Edit?taskId=117631 Reported by Kiwani on Colaw and Andrew on Coumbs. |
complete | N/A | Featured units layout is too short and is cutting off the pricing and CTA. | This will need to be fixed every time by FED unless resolved at the source. | Reported on Colaw RV, but fixed without a screenshot. Coumbs has not had this fix implemented yet, so you should be able to see it there if you add a sample unit. | Task: https://www.interactcp.com/taskaroo/Task/Edit?taskId=117835 Reported by Kiwani on Colaw. @Kayla Ingersoll - Can you supply some details of what the size should be or more direction for Justin? I can create the task but he will need more direction on how to solve. |
complete | N/A | Mobile search is not working out of the box; the “Search” button on the nav bar does not function/pull up the standard search dropdown when selected. | This will need to be fixed every time by FED unless resolved at the source. | Currently broken on Coumbs RV. Andrew fixed on Colaw and Pete’s on Friday afternoon 1/26. Blairsville and Rex & Sons also appear to have had this fixed at some point. | Task: https://www.interactcp.com/taskaroo/Task/Edit?taskId=117836 Reported by Andrew on Colaw. If you need more info you can contact him for what specifically needed to be fixed. |
complete | N/A | Gold 3 header seems to be exporting the logo with fixed size in inline styling, causing certain files to be stretched oddly if they don’t fit those proportions. | This will need to be fixed every time by FED unless resolved at the source. | Was broken on Dakota Discount RV. I took screenshots of the before and after fixing on the site and in the HTML. | Task: https://www.interactcp.com/taskaroo/Task/Edit?taskId=118459 I believe this is only on Gold 3? I also don’t think this is related to the above logo min-height issue as this relates to inline styling and not CSS. |
complete | N/A | Gold 2 layout’s Happy Campers testimonial section seems to not be exporting images out correctly. We received an export where it still had the default image displaying despite a screenshot of the Sitesmith build showing a different image. | This will need to be fixed every time by FED unless resolved at the source. | Incorrect image came out on http://royalcoachrv.interactrv.com/
| Task: https://www.interactcp.com/taskaroo/Task/Edit?taskId=118506 Reported by Andrew Pitts on Royal Coach |
reviewed | N/A | RV Service & RV Parts pages did not populate when exporting a site with service & parts (specifically, Royal Coach, a Gold 2). The site seems to have all indications that Parts & Service were selected in the setup process and were intended to be part of the site during the setup process. | This will need to be fixed every time by FED unless resolved at the source. | Royal Coach – may be fixed by the time this is reviewed, but as of 11 AM 2/1 the pages were not added to the site. | Reported by Andrew Pitts on Royal Coach. @Kayla Ingersoll I could not replicate this issue, RV Parts and Service display in the CMS when testing. |
complete | N/A (not provided on these as they were exported before current release) | The text overlay on the CTAs for Gold 2 does not work in Firefox – it does not display so it’s not clear what the CTAs are for. | This will need to be fixed every time by FED unless resolved at the source. | http://royalcoachrv.interactrv.com/
| Task: https://www.interactcp.com/taskaroo/Task/Edit?taskId=118782 We think this is possibly because of the backdrop-filter: blur feature, it doesn’t seem to be supported in Firefox. Reported here: https://www.interactcp.com/taskaroo/Task/Edit?taskId=115541 Weirdly enough this seems to be working fine on http://meridianrv.interactrv.com/ despite being the same sort of thing. We are unable to identify the actual cause. |
reviewed | N/A (This is in the Sitesmith tool only) - but the instance reported was using G1 layout | Background for featured RVs showing solid color instead of the photo background. | Design is concerned this will confuse client when approving design as it is not intended to look this way/will look different when exported and finished. | https://www.interactcp.com/sitesmith/preview/138/2024-02-13T22:16:46.000Z/CeswkbLvpd3qqjvqo5Pt8A Preview link above, vs screenshot of what it should look like: | Reported by Michael Grubbs. Does not seem to be showing while building, only in preview link. (TJ) - tested G1 layout, could not reproduce the issue, it may have been fixed already with a recent release. Keep this for future issues |
complete | N/A (This is in the Sitesmith tool only) | Year in Sitesmith previews is still showing 2023 in the footer. | Design is concerned this will confuse client when approving design as it is not intended to look this way/will look different when exported and finished. | Screenshot of a current unsubmitted build showing 2023: | Task: https://www.interactcp.com/taskaroo/Task/Edit?taskId=118780 Reported by Michael Grubbs |
complete |
| Standard CSS missing for SRP and VDP. | FED will need to manually fix this each time if not resolved. | Links: Screenshots, if this gets fixed prior to viewing the broken links:
| Task: https://www.interactcp.com/taskaroo/Task/Edit?taskId=119143 Reported on Michael Hohl by Jacob A.; he can be consulted on what code to add to resolve if needed, but it seems like this might be a problem with just this variant or the newest version of SS since I have yet to get a report of this happening. Edit: We found this on Lightnin RV too. |
Requested | Appears to be multiple sites/configurations | Featured RVs slider does not automatically loop (i.e. when scrolling through units, it stops at the end rather than return to the first unit), and sometimes has issues with scrolling through units at all | FED will need to manually fix every time if not resolved at the source | This was first reported to me re: Colaw, but has since been resolved on that site. May be present on sites that do not currently have Featured RVs like Steve’s, Coumbs. | Reported by Jacob, reach out to him for additional details if needed |
Requested | N/A | In the Sitesmith tool, there are issues with the RV type icons. Design is reporting that they are swapping out default icons and then they are changing back to what they were by default upon export. They also mention that sometimes it will not allow you to change the icons here at all. | Causing design to have issues when setting up, and confusion when exported since FED does not see that it’s exported incorrectly | Reported on EJ’s. Also reported on RVs & Boats for Less - See video Vynha created of the issue here: Meeting with Vynha Ho-20240325_213029-Meeting Recording.mp4 | Reported by Michael Grubbs & Vynha Ho, reach out to them for additional details if needed |
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