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Dealer Spike
Connect to the Wilsonville VPN.
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Visit the page and ensure that it displays reviews.
Note anything that is unexpected or not working in the Issues? field on the spreadsheet.
If all is working, tick the Complete box in the spreadsheet.
Update Navigation
ARI
Find the existing Reviews or Testimonials page
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In the Site Page input, type Reviews
In the Link Name input, type Reviews
Click Save Navigation.
Clean up the nav. If there’s a Review Us page or a separate Testimonials page, remove these from the navigation.
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Publish your changes
At the top-right of the screen, click the business name and then click Publish Changes.
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Troubleshooting
Settings within PSM/LWD
https://admin.localwebdominator.com/ → Search Dealer → Basic Dealer Information
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Status = Active
Dealership Home Page matches browser URL including www if present on site
Website Tracking Script = Active
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2. Settings within Customer Connections
Customer Connections [ds.customerconnections.io]
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Dashboard: Google Reviews are not 0
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3. Try adding the GUID into the Script tag
If reviews still do not load, try adding the GUID from Reputation Management Admin → Account Settings into the Script tag in the CMS.
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