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Summary

Update the training tracker to more effectively monitor and test rep progress and development on the Trainer and Team Lead levels.

Target release

Priority

Status
colourYellow
titleMEDIUM

Project status

Status
colourBlue
titleIn Progress

Progress

Status
colourBlue
title80%

Brand

Status
colourGreen
titleDS
Status
colourGreen
titleARI
Status
colourRed
titleND

Owner

Kyle Sharrer

Team

Status Note

11 Training Tracker rep columns issue resolved. Looking into migrating content into LMS for improved assigning, tracking, and monitoring.

Key Dates

  •   Added rows on the tracker for Rep, Trainer, and Team Lead validation checks.
  •   Katie and Alexis to determine validation questions for reps to answer to show understanding of module.
  •   Meet with Katie and Alexis to identify and discuss items within modules for reps to check off.
  •   Add GA4 courses in tracker.
  •   Updated early modules to discuss Teams Etiquette with sending chats.
  •   Updated to discuss deadlines in Outlook Calendar.
  •   Coordinate with Alexis and Katie on bandwidth for validating rep knowledge on previous modules - can skip for tenured reps.

Resources

SEO Training Plan/Tracker

Expected impact

Rep progress can be easily tracked, monitored, and validated by Trainer and Team Leads.

Actual impact

Training Tracker built out to include checklists for module topics that test rep understanding.

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