Versions Compared

Old Version 1

changes.mady.by.user Mia Lupo

Saved on

compared with

New Version 2

changes.mady.by.user Lance Shroyer

Saved on

Key

  • This line was added.
  • This line was removed.
  • Formatting was changed.

...

Quality Assurance (QA) corrections are done to ensure that we are delivering high-value, errorless work to our clients. Doing so creates credibility and a good user experience for our sites.

Procedure

Inputs:

  • You’ve checked the SEO Monthly sheet and done a daily check for outstanding QA corrections

  • You see a “.5” or a “1” in the QA Completed column

Expand
titleStep 1: Go into the QA Board in Trello and check the Open client's Trello card to see if there are corrections to be made

First, we need to open our QA Trello board!

😺 ARI

🔥 Dealer Spike

  • Open the DS SEO Work & QA Board (needed)

  • Look for the column with your name listed at the top.

  • Scroll through your client cards to find the client in need of corrections.

Info

Helpful hint: Or you can jump directly to the client card by using “cltrl + f” to search for the client’s name and go directly to their card.

Expand
titleStep 2: Make any neccessary Review QA labels and make relevant corrections

Here are the scenarios you’ll see on your cards, and what to do when you see them:

1. QA Complete label and a Due Date

  • Corrections needed.

    • Make any changes noted by QA

    • After making corrections, check the Due Date box.

    • The Due Date box should now have a green “complete” label.

2. QA Complete label and All Good label

  • No corrections needed.

    • Good to go; no action needed.

3. Re-Submit label and a Due Date

  • Corrections needed and the card must be re-submitted for further QA. After making corrections:

    • Check the Due Date box

    • Move the card to the QA Resubmissions column

4. Juniper label and a QA Complete or Re-Submit label

  • Corrections needed by Wilsonville rep and Juniper rep. After making corrections:

    • Move the card to the Juniper column. (Do NOT check the Due Date box)

Expand
titleStep 3: Go back to the Monthly Sheet and add Mark QA corrections as done

Now we’re going to mark off this task as complete.

😺 ARI

🔥 Dealer Spike

  • Go back to DS SEO Work & QA Board (needed)

  • Add a “1” in the QA Corrections Completed column

Details…

  • .

Outputs:

  • QA corrections are completed and marked in the monthly sheetcomplete.

  • The monthly sheet is marked off with a “1” for this customer.

FAQs

Expand
titleWhat does ".5" mean in the QA Completed column?

  • “.5” in the QA Completed column means that the SEO rep's onsite optimization QA is complete, and the QA team just hasn't gotten anything from Juniper. Reps can still perform corrections just as if the column was marked with a “1”