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Outreach emails are to be sent the same day the access request goes out. Phone calls are to be made 24 hours after each email attempt. A total of 3 emails and 3 call attempts (~1 month of work) are to be made for each client.

Email Templates

Attempt 1

Hello {Name},

I have sent a request for access to your Facebook Business account as part of your Facebook advertising service with {Dealer Spike/ARI}. It is a crucial step in getting your ad campaign(s) set up. In order to accept the request, you must be the page owner on the account. The request can be found under the bell icon “notifications” or under Settings > Page Roles on the Facebook platform. If you are unable to find the notification please let me know. 

Here are detailed instructions for granting access:

https://www.facebook.com/business/help/619744345300739?helpref=search&sr=1&query=ownership

If you would like to schedule a call with me to go over the process, please click here {Calendly link} to find a time that is convenient for you.

Sincerely,

{Signature}

Attempt 2

Good Day {Name},

We still haven’t received access to your Facebook Business account. In order for us to move forward with your Facebook ad campaign(s), we need you to follow a few steps to grant us access. Please let me know if there is anything I can do to assist. If you need me to resend the invitation, please let me know and I will do so. The Facebook request can be found under the bell notifications icon or under Settings > Page Roles on the Facebook platform.

Here are detailed instructions for granting access: https://www.facebook.com/business/help/619744345300739?helpref=search&sr=1&query=ownership

If you would like to schedule a call with me to go over the process, please click here {Calendly link} to find a time that is convenient for you.

Sincerely,

{Signature}

Attempt 3

Hi {Name},

We have been unable to proceed with your Facebook ad campaign(s) because we haven’t received access to your Facebook Business account. The Facebook access request can be found under the bell notifications icon on the Facebook platform or under Settings > Page Roles. To continue with the process, please grant us access to your Facebook account by following the instructions here:

https://www.facebook.com/business/help/619744345300739?helpref=search&sr=1&query=ownership

 If you require assistance with the process, please schedule a time to talk here {Calendly link}. 


Sincerely,

{Signature}

Phone Script & Voicemail Message

Script

Hi there,

My name is {your name}. I am calling from {Dealer Spike/ARI}, I have sent a request to access your Facebook Business Account. I also sent an email with a link to the details on how to grant access. We need it urgently for us to move on to the next step for your Facebook marketing campaign.

If you have questions, please call me back at {number}. Thank you for your time. I look forward to getting your campaign started for you!

Further Reading: Meta (Facebook) - Approve a Partner or Ownership Request in Business Manager