How To Find Form Lead Emails
- John Blalock
You can see where form lead emails are being sent quickly using just your browser.
In your web browser (ex Google Chrome) go to the web page that has the form you want to investigate.
Find the form and scroll to the very bottom until you get to the Submit button - it’s label may vary (ie “Submit”, “Send”, “Value My Trade”, “Show Me The Price”, etc)
Right click on the button and choose Inspect
In the Inspector (the code view you just opened), just below the input submit button area, you should see a <p></p> section. Expand that section.
Carefully look this section (and just below it) over, checking for a line in the code with the Name “AccountOverrideEmail”
There are a couple of things to look for to determine where the lead email is being sent.
AccountOverrideEmail
If the AccountOverrideEmail parameter is set (above example), then that’s where the form lead is being sent to.
AccountCopyEmail
If the AccountCopyEmail parameter is set, that means that the form lead is being copied to the emails listed. If there is no AccountOverrideEmail set here then it is being sent to the default email listed in ICC > Settings > Locations, and copied here.
ForceLotID
If there is a ForceLotID parameter, and NO AccountOverrideEmail parameter, then the form is being send to the Lot ID listed in that parameter.
IF YOU DON’T SEE ANY OF THESE PARAMETERS
If you don’t see any of these parameters in the area listed here, or just below it in the code, then that means the form lead is being sent to the default email listed in ICC > Settings > Locations
Multiple Locations
Some leads are directed based on changes in the form, for example changing a Location dropdown. You can find this the same basic way, with a couple of extra steps below.
Follow the steps above for finding the form, and opening the Inspector to view the code in the proper area.
For a form that changes lead emails based on Location, you will likely see the AccountOverrideEmail parameter set at either a default value (such as parts@dealership.com), or the value might be blank, like in the screenshot below.
While viewing the code on the right side, click on the “Location” dropdown in the actual form and choose a location. Check the value on the right side in the code and see if it changes based on the selection you made on the form.
You can continue checking all of the dropdown options the same way to see where each selection/location is being directed to.
There are a couple of things to look for to determine where the lead email is being sent.
AccountOverrideEmail
If the AccountOverrideEmail parameter is set (above example), then that’s where the form lead is being sent to.
AccountCopyEmail
If the AccountCopyEmail parameter is set, that means that the form lead is being copied to the emails listed. If there is no AccountOverrideEmail set here then it is being sent to the default email listed in ICC > Settings > Locations, and copied here.
ForceLotID
If there is a ForceLotID parameter, and NO AccountOverrideEmail parameter, then the form is being send to the Lot ID listed in that parameter.
IF YOU DON’T SEE ANY OF THESE PARAMETERS
If you don’t see any of these parameters in the area listed here, or just below it in the code, then that means the form lead is being sent to the default email listed in ICC > Settings > Locations