Digital Marketing Department Contacts

Brad Cannon

Director

• Escalations (process below)

  • Email the manager and lead below with “ESCALATION” in the subject line along with the client name. In the body of the email, detail as much as possible what issue is occurring.

  • Primary Email Address:
    - Sabrina Deyoe
    - Angela Smith

  • CC Email Address: Brad Cannon

Sabrina Deyoe

Senior Campaign Coordinator Manager

• Processes

• Firestorm platform

• Escalations

• Reporting

• New Sales, cancellations, pauses

• Rep assignments

• Account status

• Setups

Bill Koehn

Director

• Escalations (process below)

  • Email the leads below with “ESCALATION” in the subject line along with the client name. In the body of the email, detail as much as possible what issue is occurring.

  • Primary Email Address:
    - Emelie Augustine
    - Liselle Hall

  • CC Email Address: Bill Koehn

Emelie Augustine

Liselle Hall

SEM Team Lead

• New sales, cancellations, pauses

• Budget adjustments

• Meta & Google advertising

• Processes

• Fluency platform

• Reporting

• Rep assignments

• Account status

Nelly Franco

SEM Specialist

• Account Setup

• Backlog

• Go-Lives

Trenika Stevens

TDA Specialist

• All TDA topics

Joshua Barrientos

Fulfillment Specialist

• Facebook outreach and access

Lance Shroyer

Grant Gooch

Director

SEO Manager

• Escalations (process below)

  • Email the leads below with “ESCALATION” in the subject line along with the client name. In the body of the email, detail as much as possible what issue is occurring.

  • Primary Email Address:
    - Mia Lupo
    - Katie Hill

  • CC Email Address: Lance Shroyer

Katie Hill

SEO Team Lead

• New sales, cancellations, pauses

• SEO processes

• Rep assignments

• Account status

Reina Underwood

Content Writing Team Lead

• All things content except publishing

Juniper team
(see Juniper below)

Juniper team

• Google platforms, setups, reporting, publishing

Joshua Barrientos

Fulfillment Specialist

• Reputation Management outreach and access.

Ned Faulhaber

QA Team Lead

• All QA topics

Gabriel Reyes

Digital Marketing Manager

• Setup escalations and topics below

Daniel Pina

SEO Team Lead

• SEO reporting

• SEO first month tasks

• Polaris Project

• SEO Content

Fernando Mendez

Operations Assistant

• SEM Tag Audit

• SEM Setup

Nuria Cota

SEM Specialist

• SEM Co-Op

Daniel Pina

SEO Operations Specialist (QA)

• All New Sales

Yonatan Deleon

SEO Specialist

• Reputation Management

• Premium Directory Management