Document status	DRAFT
Target release	2023 / Q3
Epic Link	Type /Jira to add Jira epics and issues
Document owner	Tia Robinson & TJ Van Wert
Lean Canvas
SKU
Requirements	Dealer must be subscribed to AEM services to utilize Price Drop Notifications

Quick Links

Overview

🎯 Objective

A lead will fill out the Price Drop Alert form for a specific unit on the dealers website. The lead will receive automated emails and/or text messages when the price of a unit they are interested in decreases in price.

\uD83D\uDCCA Success metrics

Goal	Metric

⚙️ How Does it Work

First a contact will need to fill out the Price Drop Alert form on the dealers website. When a dealer reduces/adds a price to the Sale Price field within the iCC system, the PSM system will receive pricing updates from the iCC system and look for any contacts that have submitted a Price Drop Alert form. If the PSM system has identified that a contact has submitted a Price Drop Alert form and the dealer has added/reduced the Sale Price of the unit, the lead will be sent the notification.

Notifications get sent by the PSM system at 10am EST each day. So depending on when the lead fills out a form and when the dealer updates the price in the iCC system, the PSM system will send out the notification at 10am EST the next day.

Dealers will be able to see which contacts within their iCC system have submitted a Price Drive Alert form. There is a new contact activity type called “Price Drop Notification” that is available in the iCC Reporting/Contact screens. It will be listed as a activity type within the contacts detail.

Technical Details

\uD83D\uDDD2 Requirements

Requirement	User Story	Importance	Task	Notes
		HIGH

\uD83C\uDFA8 User interaction and design

Open Questions

Question	Answer	Date Answered

📝 Additional Details

Out of Scope

↪️ Future Requests

Request Details	Suggestion Form Link	Date Requested

Setup/Enable

📖 Instructions

Terminate/Disable

📕 Instructions

Product Support

If dealers are having issues or something appears to be not working correctly the aemsupport@leadventure.com should be the first team that needs to look into the issue as most of the features regarding this product are driven by the PSM platform.
1. Controlled by the PSM Platform
  1. CTA Button (we add their code to our sites to display)
  2. Forms
  3. Consume lead information to send the notification
  4. Sending notification to leads
  5. Allowing users to control their settings through the PSM platform
  6. Dealer updating certain information via the PSM platform (Dealer Name, Phone Number, Website) so it displays correctly in text messages and emails.
2. Controlled by Ignite platform
  1. Ignite platform is consuming data only for this, we are not controlling or sending out to contacts/leads, that is all on the PSM side.
  2. Consuming the contact information of what was filled out in the form as only a way to keep all leads in the dealers main platform.
  3. Sending the lead activity data to 3rd party CRM as a data transfer only
  4. Reporting on the Price Drop Notification activity type.

(AEM) Price Drop Notification