Description
Create a glossary of SEO terms for Account Managers to reference when communicating with clients.
Why
A greater understanding of SEO terminology can lead to more valuable conversations between Account Managers, SEO Specialists, and clients.
🏁 Milestones / Project Timeline
- Spoke with CS Team Trainer Ellen to determine CS/AM team training needs.
- Ellen provided current documentation/glossary of SEO terms - we can use.
- Created project for SEO glossary.
- Create SEO glossary format.
- Migrate content on current SEO glossary to new glossary.
- Send to relevant team members for review.
- Update glossary based on feedback.
Next Actions
- Break down main CS/AM training project into separate projects.
- Build and implement glossary format.
Questions
Questions | Answer | Who | When | Where (Meeting) |
|---|---|---|---|---|
What are some SEO abbreviations/terms that are most relevant to CS/AMs? | ||||
Shoudl this include a comment section for AMs to submit more terms they would like to know? Or would that more closely align with the FAQ sheet? | ||||
Should this be interlinked with the AM FAQ doc? |
Decisions
Decision | Why | Who | When | Where (Meeting) |
|---|---|---|---|---|
*Primary decision maker in bold.
Files & Resources
Current AM Glossary: /wiki/spaces/DSCS/pages/3937501999
Related Projects
Account Manager Training project: Account Manager Training Project
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