Reputation Management Migration

Official Product Planning & Timeline Documentation

Scratch Notes

Grant to complete documentation by end of January.

I have reached out to Doug and Tory to understand scrapping tool dev complete, testing and full rollout to lead to migration timing.

Juniper Contacts for this project:

Josef - for staffing

not sure his role: Robherto Pedrin

For implementation project: Juan Gonzalez

Labor estimate

Hey Lance, are you up to speed on the Yext / Grade.us migration to new rep man tool?

Yes, this will be fairly straightforward to setup customers in the new LV RepMan tool. With FB scraping(need to verify) we will only need to setup 1. the customer in the new LV RepMan tool and 2. the Website Review Tool on the dealer website. We will NOT need to setup DMS, Google, or FB integrations and will not be configuring an Review Request or Review Response components.

If so, do you have a sense of what kind of resource it will take to do these migrations?

~30 minutes/customer

800 ARI/DS customers (total count will be significantly less if we only migrate 1 location per customer)

400 hours

10 weeks at 1 resource (Juniper resources should be sufficient)

5 weeks at 2 resources

Get RepMan documentation and raining materials for the migration team ASAP. work with Doug to confirm and source. as well as Grant.