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Hello [First name],

I’m writing to let you know that your advertising efforts for [Dealership’s Name] with [(blue star) (blue star) Company] have been paused beginning on [date pause started] because Google was unable to verify you as a trusted advertiser. This is a protocol implemented by Google to ensure ad trustworthiness and advertiser integrity.

In order to continue running your ads, you will need to submit one of the following documents:

  • Any document, notice, or letter either issued by the IRS or stamped by the IRS that states your Organization's name. Some examples are CP575, 147C, CP299, 988, 937, 1050, 5822 etc. Forms submitted to the IRS will only be accepted if a copy of the form is available on the IRS website. Some examples are Forms 8871 and 990. See here (political organizations) and here (tax exempt organizations) for ways to search for your organization on the IRS website.

  • Certificate of Business Incorporation issued by the state where you conduct business activities that states your Organization name.

  • Your most recent SEC filing (e.g., 10-K, 10-Q or 8-K forms) that state the Organization name.

  • Business credit reports that state your Organization name from Experian, Equifax, TransUnion or Dun & Bradstreet.

For more information, please see: https://support.google.com/adspolicy/topic/9646537.