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New to ARI Mobile? Download our Jumpstart Guide to get started today!
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Question
Where can I download ARI Mobile?
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ARI Mobile requires Android 4.0.3 and up for Android phones and tablets, or iOS 7.0 and up on iPhone, iPad, and iPod touch. The iOS app is optimized for iPhone 5.
Question
What iOS permissions are required for using ARI Mobile?
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Full use of ARI Mobile requires mobile data, photos and camera permissions from iOS. To access these settings, open Settings and find ARI Mobile. Turn on the mobile data permission then click on the Privacy section. Turn on both the Photos and Camera permissions.
Question
What Android permissions are required for using ARI Mobile?
Answer
Full use of ARI Mobile requires Camera and Storage permissions from Android. To access these settings, open Settings > Apps and find ARI Mobile, then select Permissions. Turn on the Camera and Storage permissions.
Question
I get no results when I try to add a new unit. How come?
Answer
ARI Mobile allows you to add inventory from scratch, typically for units 2006 and newer. For units older than 2006, please create them inside your Command Center. After creation, you will be able to manage these older units via ARI Mobile.
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