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Daily Task Priority:
Support Cases - 48h Turnaround Time
Kickbacks and QA Corrections on the sheet
1st and 2nd Month Clients
3+ Month Client Work
Monthly Quick Links:
Start Date | Due Date | Status | Who Does It? | Task | Notes | |||||||||||
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| Juniper | Reporting cycle starts | Review the current reporting cycle here: LINK TO REPORTING Page | |||||||||||
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| SEO REP | SEO team completes QA corrections and wraps up any outstanding work. | Slightly behind due to the holidays, once staffing levels out we should be able to get completely caught up. | |||||||||||
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| Katie | Katie reassigns clients in Salesforce | Make sure to double check your new client lists. | |||||||||||
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| SEO REP | Reps assign themselves all client work for the month. | Reps will need to assign themselves all tasks listed on their dashboard.
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| SEO REP | Reps double check that all clients have all the tasks for their package, the correct quantity of tasks, and making any notes on the missing task spreadsheet. | Link to the spreadsheet in question: https://docs.google.com/spreadsheets/d/1vkBqm3LteDmDNdY4ejxFVtCYIgIyyY5yqdUJml6TVGY/edit#gid=718009605
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| SEO REP | Audit and Correct FWD Rows | Reps will go through all their client’s checking the FWD rows for November to ensure they are as complete as possible, and will align with the AI generation tool. Also need to ensure the pick is still a solid choice - Do they have inventory?
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| SEO REP | Audit Dealer Info Tab on AI Sheet | Rep will be going through their client’s information on the “Dealer Info” tab on the AI sheet to ensure the Dealer Name, and locations are correct.
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| Grant | Export FWD Rows for January | I will do an export of Salesforce FWD data and import that into the AI Sheet | |||||||||||||
| Grant | Generate Content & Move to Rep Sheets | I will then run the content generation process to create the first pass of content outputs. Then i’ll move the content to the rep-specific tab where the rep will be able to review.
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| SEO REP | Multi-Location Override Sheet Updates | Reps with multi-location dealer will input the correct location for each location-specific FWD row. This will change the primary location for the generated content
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| Juniper | Reports are sent | Thank you Juniper! | |||||||||||
| SEO REP | Rep Content Review and Refinement | Reps will review all of the AI-generated content on their specific tabs, make any necessary edits to refine into final content.
Note: If a customer is missing from the FWD Export please add them to the tab ”Missing in FWD Export”.
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| QA | QA Checks Content | QA will check out the content and provide feedback on the sheet for the header. | |||||||||||||
| SEO REP | QA Corrections in Sheet | Reps will alter the on-site content to ensure alignment with best practices. | |||||||||||||
| Juniper | Content Posting | Juniper will be posting content in sections based on when the rep is ready for posting. WD records will be linked by default in the export, or at least they will be. |