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This role will split its time between administrative tasks (75%) and interdepartmental outreach (25%). Responsibilities include, but are not limited to:
Maintaining and updating spreadsheets and documents.
Exporting and cleaning up data.
Ensuring fulfillment of new sales and offboarding cancellations.
Maintaining and monitoring backlogs and escalating when necessary.
Help to measure / communicate KPIs and productivity to the teams.
Following up with stakeholders of ongoing projects.
Investigating client account discrepancies.
Sending department-wide communications as assigned by the Operations Team Lead.
Assisting the Operations Team Lead and directors with various one-off tasks as assigned, such as researching and drafting announcements.
Measure and communicate KPIs and productivity.
Personal Development
Keeps up to date with DSBL’s Employee Handbook and Acceptable Use Policy.
Belize Manager | |
Supervisor | |
Help Desk | |
Human Resources |