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If conference attendance could lead to falling behind in daily work, writers are expected to reach out to the Content Team Lead immediately. Together, they can make adjustments to initial expectations or, in extreme cases, assign that writer’s ticket to another person.

Email/Message Monitoring

While writers are not obligated to perform regular work tasks during conference days, they must continue to monitor their emails and messages and respond to any issues that come up.

Knowledge Sharing

Writers are expected to take notes during each session, which will be kept in their respective folder in the conference folder of the Content Writing Drive. These notes do not need to be transcriptions of the session, but they should be decipherable by other viewers.

Following the end of the conference, the writers in attendance will gather to review their notes and organize the most helpful pieces of knowledge to share with the rest of the team. A follow-up discussion will take place between the whole team in which the conference attenders can present what they’ve learned to the rest of the team and answer questions about the experience. A short write-up summarizing these points will also need to be submitted.

Communication Between Attendees

Conferences will come with their own Teams channel. These temporary channels will only include writers scheduled to attend the respective conference and the Content Team Lead. They will act as a platform for the Team Lead to make announcements regarding the event and also as a way for attendees to communicate directly about their experiences, including interesting facts, sessions that went well, and sessions they recommend skipping.