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This will alleviate some unnecessary communication back and forth from CS and Content. If they can clearly see the reason we chose a piece of work it will give CS the confidence to speak to it on reporting calls and give the content team piece of mind that they can trust the rep’s decision.
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This table will break down each stat and explain how to make use of each factor. Their There are many complex relationships between each of these stats but I will focus on the most basic for now.
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