Email the manager and lead below with “ESCALATION” in the subject line along with the client name. In the body of the email, detail as much as possible what issue is occurring.
Primary Email Address: - Sabrina Deyoe - Angela Smith
CC Email Address: Brad Cannon
Sabrina Deyoe
Senior Campaign Coordinator Manager
Processes
Firestorm platform
Escalations
Reporting
New Sales, cancellations, pauses
Rep assignments
Account status
Setups
Expand
title
Advertising (SEM)
Name
Title
Topics
Bill Koehn
Director
Escalations (process below)
Email the leads below with “ESCALATION” in the subject line along with the client name. In the body of the email, detail as much as possible what issue is occurring.
Primary Email Address: - Emelie Augustine - Liselle Hall
CC Email Address: Bill Koehn
Emelie Augustine
Liselle Hall
SEM Team Lead
New sales, cancellations, pauses
Budget adjustments
Meta & Google advertising
Processes
Fluency platform
Reporting
Rep assignments
Account status
Nelly Franco
SEM Specialist
Account Setup
Backlog
Go-Lives
Trenika Stevens
TDA Specialist
All TDA topics
Joshua Barrientos
Fulfillment Specialist
Facebook outreach and access
Expand
title
SEO
Name
Title
Topics
Lance Shroyer
Grant Gooch
Director
SEO Manager
Escalations (process below)
Email the leads below with “ESCALATION” in the subject line along with the client name. In the body of the email, detail as much as possible what issue is occurring.
Primary Email Address: - Mia Lupo - Katie Hill
CC Email Address: Lance Shroyer
Katie Hill
SEO Team Lead
New sales, cancellations, pauses
SEO processes
Rep assignments
Account status
Reina Underwood
Content Writing Team Lead Madison Garner Katy O’Brien
Emelie Augustine