The DS/ARI Content Writing Dashboard in Salesforce is your new home for SEO content writing requests! Here you will find your own work assignments, both Dealer Spike and legacy ARI Network Services, Inc. client request pools, request statistics, and the over all health of the content writing team. Be sure to bookmark this link so you can check back each day you work!
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What is a Salesforce Dashboard?
A dashboard is a container for multiple reports. Each report appears as a widget. Each widget can show some text, a picture, a number, a graph, or a table. With the correct permissions, a manager can look at a dashboard as their direct report.
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What is a Report?
To put it simply, any report in Salesforce is a spreadsheet. How you want to visualize the report is a different matter. A report can be a single number to answer questions such as “How many customers have the product DS SEO Platinum?” A report can be a pie chart to show the distribution of customers who have DS SEO Platinum vs. DS SEO Gold vs. DS SEO Silver. A report can be a graph to show how many clients you and your peers have. A report can show how much work is waiting to be done, what’s in progress, and what’s already complete.
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Salesforce’s CRM (customer relationship management) tool is built on a relational database. Since we now have a more rigid and structured way of storing data, we can create, edit, and update data surrounding our clients without having to do it multiple touch points.
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