Met with Doug Augis of Customer Success to plan his team’s assistance in creating the amendments we’ll need to change the SKUs Sent 3 clients to the CS team to test the amendment process and switching SKUs. Waiting on CS to see how it goes.
Net Driven will have one client pool and SEO team that uses the same processes, team members are trained and ready for the new style of fulfillment, and account products and ongoing fulfillments in Salesforce that are in order.
Actual impact
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Status Notes
Met with Doug Augis of Customer Success to plan his team’s assistance in creating the amendments we’ll need to change the SKUs.
Next Actions
Train team members on client setup process and related tools