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Summary | An SEO report description that provides details on each metric/section of the report for Account Managers to reference and explain to clients. |
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Target release | |
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Priority | |
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Project status | | Status |
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| colour | Blue |
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| title | In progress |
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Progress | |
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Brand | |
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Owner | Kyle Sharrer |
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Team | Ellen Niles |
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Status Note | Adding links to SEO materials from CS materials for SEO reps to access Links to report call documentation have been added to SEO materials. |
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Key Dates | - Create project for Account Manager report call training.
- Review current documentation for SEO report call training in-depth.
- Pull information that is still up-to-date to migrate to new report call training documentation.
- Format report call training SOP.
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Have relevant team members review. -
Update report call training SOP based on feedback. - All report call training info has been added to the SOP.
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Have relevant team members review. -
Update SOP based on feedback. - Connect with David Mills, find out if Net Driven wants a separate training - who wants to attend on his side? For ARI and DS, it’s both SEO and CS
- Draft for report call guide complete - input needed.
- Outline/agenda for training for myself.
- Differences between new and old report.
- Input received and draft finalized - pass off to Ellen for review.
- Date set for report call script/guide training
- Add links to documentation to SEO materials from CS materials.
- Provided video recording for Net Driven training - based on feedback, may need to schedule a follow up training.
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Resources | Directory Listing Migration |
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Expected impact | Account managers can efficiently and effectively cover an SEO 5.0 report with a client and know the difference between 4.1 and 5.0 reporting versions. |
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Actual impact | CS team is trained and has the documentation and materials to cover 5.0 reports with clients. |
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Report call training complete and documents reviewed with CS team.
Added links from CS resources to SEO resources for the report call documentation.
Description
An SEO report description that provides details on each metric/section of the report for Account Managers to reference.
...