Summary
How to gather dealership information (as it relates to SEO) via prior research and by asking the client. Additionally, this will cover why we need said information in SEO campaigns.
Target release
30 Jun 2023 TBD
Priority
Project status
Progress
Brand
Owner
Kyle Sharrer
Team
Ellen Niles
Status Note
12 Jul 2023 TBD date set for CS training on intake calls.
Key Dates
07 Mar 2023 Create project for intake call training. 09 Mar 2023 Review current documentation of intake call training resources. 09 Mar 2023 Pull any up-to-date information from intake call scripts/materials to use on new documentation. 13 Mar 2023 Create format for intake call training documentation. 24 Mar 2023 Migrate content that was pulled from previous documentation/recordings. 28 Mar 2023 Have relevant team members review documentation. 29 Mar 2023 Update doc based on feedback. 10 Apr 2023 All info for intake call SOP has been compiled, formatted, and ready on the new SOP. 11 Apr 2023 Ready for relevant team member review. 12 Apr 2023 Update SOP based on feedback. TBD date set for CS training on intake calls - once date is set, it will be easier to determine timelines for SOP creation. Resources
Directory Listing Migration
Expected impact
Actual impact