Checking active SEO clients getting service fulfilled (based off the monthly tracking sheets) against a CRM list of clients with active SEO project services being billed. This will help ensure that all clients that are being billed for SEO are actually receiving services and clean up the CRM.
started audit - checking that SEO contract item in CRM matches the package we are fulfilling and that the correct rep is assigned in the CRM worked through roughly 25% of the list.
Key Dates
Obtained CRM list from Reina of accounts being billed for SEO services.
Started audit.
Audit due to be completed.
Resources
Expected impact
Actual impact
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started audit - checking that SEO contract item in CRM matches the package we are fulfilling and that the correct rep is assigned in the CRM.