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Our QA team assumes many responsibilities, including copy editors. They may screen some or all of your content for basic errors and let you know when larger sections require revisions. Our teams work closely together to establish best practices and create the best possible content for the clients. In fact, you’ll find a separate Teams chat reserved just for QA and Content. The QA team members are:
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Our Juniper team, based out of La Paz, Mexico, offers support for teams across most Digital Marketing teams, including Content. They’re primary role in the content process is to published fully written and approved content onto the clients' websites. While you likely won’t interact directly with them, you can find their names and titles in the organization chart, linked in the Kickback Sheet of your monthly tracker. |
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There are nine full-time Content Writers across Dealer Spike and ARI, based in cities across the U.S., India, and Belize. They are all very gifted writers and will be excellent resources as familiarize yourself with the work and the products. Ask them questions, listen to their advice, and check out some of their work for inspiration. Your direct supervisor is the Content Team Lead, Amanda Kelner. She reports to the Vice President of Digital Services, Erica Danford, and works closely with other leads to improve faults in the process and help the team grow. Your fellow writers are:
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What to Know About Your First Days/Weeks/Months
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Choose one or more requests to fill. Priority is given to:
High Priority requests from assigned clients
Dealers whose content requires approval
Oldest to newest requests from your assigned clients, up until the following month’s work
Unassigned requests from the current month’s work
All requests from the current month’s work
Requests for the following month
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A Note on Client Assignments: Every writer receives a list of assigned clients for whom they fill content month after month. The list is adjusted each month as clients cancel and sign on. You can find these clients on your tracker in the far right-hand columns. For more information about your responsibilities as an assigned writer to a client, check out the Expectations and Accountability Documentation. |
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