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Click Listings in the navigation bar and click Duplicate Suppression.
Click on the Submit a Duplicate button. A dialog box appears.
Note: If it’s your first time on this page, click the link in the center of the screen to start scanning for duplicate listings.
Select the entity you believe the listing is a duplicate of.
Click Next.
Select the publisher site that your duplicate listing is on.
Note: A duplicate can only be submitted for a publisher if you have a Synced listing on that publisher for the corresponding entity.
Click Next.
Enter the URL of the duplicate listing in the text box.
Click Submit.
Managing User Suggestions
Many listings allow users to make suggestions about the information on the listing. However, sometimes the information they provide is incorrect, not complete, and even malicious. As part of the ongoing management process, Yext provides an easy way to monitor, approve, and reject user suggestions. These are also time sensitive since they will auto-apply if left untouched for too long.
It is important to check the User Suggestions feed on a daily basis. This will also help to keep the list down and keep it from getting overwhelming.
To approve, reject, or reassign Suggestions:
Click Knowledge Graph in the navigation bar and click Suggestions.
Click on the Review button next to the desired Suggestion.
Take one of the following actions:
Approve
Click Approve to accept the Suggestion. Doing so will update the field in the Knowledge Graph and push the change to any endpoints you’re powering with Yext.
Note: If there are multiple suggestions on the same field, approving a suggestion will automatically reject the other existing suggestions on that field. To approve the suggestion, but preserve the other suggestions on that field, follow the steps to Approve Only below.
Approve Only
Click the drop-down button next to the Approve button, and select Approve Only to approve the suggestion and preserve any other suggestions that have also been made to this field.
Reject
Click Reject to reject the Suggestion. A dialog box appears. To include feedback, select one of the reasons provided or select the custom message option. Then click Reject.