Versions Compared

Key

  • This line was added.
  • This line was removed.
  • Formatting was changed.

This page is currently under revision.

Table of Contents

...

minLevel1
maxLevel7

Welcome!

Welcome to LeadVenture! Whether you’re part of our Dealer Spike team, or ARI team, or both, we’re excited to have you on board. This page offers a quick overview of resources you’ll need and processes you’ll need to become familiar with. Bookmark this page, leave it open while you’re working, and use it as much as you need.

First Things First…

Your first day will be guided by our HR department and IT. They’ll work to help you get set up and in the system. They should have reached out to you prior to your first day to begin this process.

Expand
titleADP

LeadVenture uses ADP as its primary time tracking software. It also tracks pay, tax, and personal information, and is also where quarterly reviews are carried out.

For a full walkthrough of all ADP features, check out the LeadVenture ADP training module.

...

Expand
titleCommunication Platforms

There are a number of ways to communicate with your coworkers at LeadVenture, but the primary forms of communication are through our email provider, Outlook, and our instant messaging platform, Teams.

Both programs can be accessed using your internet browser or by downloading a desktop app. You may find one works better than the other.

Who’s Who?

Once you’ve got the basics, it’s time to meet the team! Many of your coworkers are spread across the United States and the world. You may be just down the street from a fellow writer or on the other side of the world. If you’re unsure what time zone the person you’re talking to is in, try hovering your cursor over their Teams or Outlook profile.

Expand
titleDigital Marketing

The entire Digital Marketing team can be found on this organization chart. You likely won’t need to interact with many of the people listed, but it can still be helpful information to have.

You can also find this link in the Kickback Sheet on your monthly tracker.

Expand
titleSEO Team

The Content Team interacts with the SEO team on a regular basis. The SEO reps are in charge of creating monthly requests and curating keyword lists that drive each client’s SEO campaign.

You can find the full list of SEO reps on the organization chart or in the Kickback Sheet on your monthly tracker.

Expand
titleQA Team

Our QA team assumes many responsibilities, including copy editors. They may screen some or all of your content for basic errors and let you know when larger sections require revisions. Our teams work closely together to establish best practices and create the best possible content for the clients. In fact, you’ll find a separate Teams chat reserved just for QA and Content.

The QA team members are:

  • Ned Faulhaber - QA Team Lead

    • Emma Luthy - Senior Marketing QA Specialist

      • Tius McCowin - Digital Marketing QA Specialist

      • Paul Zombory - Digital Marketing QA Specialist

Expand
titleJuniper

Our Juniper team, based out of La Paz, Mexico, offers support for teams across most Digital Marketing teams, including Content. They’re primary role in the content process is to published fully written and approved content onto the clients' websites.

While you likely won’t interact directly with them, you can find their names and titles in the organization chart, linked in the Kickback Sheet of your monthly tracker.

Expand
titleContent Writers

There are nine full-time Content Writers across Dealer Spike and ARI, based in cities across the U.S., India, and Belize. They are all very gifted writers and will be excellent resources as familiarize yourself with the work and the products. Ask them questions, listen to their advice, and check out some of their work for inspiration.

Your fellow writers are:

  • Dealer Spike

    • Based in the United States:

      • Madison Garner - Senior Content Writer

        • Jess Zelhart - Content Writer

        • Sam Zyra - Content Writer

    • Based in India

      • Mohit Gupta - Senior Content Writer

        • Trishna Sharma - Content Writer

    • Based in Belize

      • Kory Leslie - Content Writer

  • Dealer Spike and ARI

    • Based in the United States:

      • Sheradan Hill - Content Writer

  • ARI

    • Based in the United States

      • Courtney Lynch - Senior Content Writer

        • Katy O’Brien - Content Writer

Daily Work Resources

For links to help you with content fulfillment, check here!

Expand
titleThe Complete Content Fulfillment Process

For a complete walkthrough of the content fulfillment process, check here for the DS process and here for the ARI process.

Expand
titleTrello Links

Check below for links to the primary content boards for Dealer Spike and ARI:

All additional Trello boards connected to the content process are linked below:

Expand
titleRewrite Indexes

All previously written content is kept in the LeadVenture Rewrite Indexes. The indexes are tools to help make content fulfillment easier, but there are no rules around how frequently you use them.

...

Expand
titleChoosing Topics

LeadVenture content covers a wide range of products and topics, some of which you may not be familiar with. Many writers come in with limited knowledge on the products we write about, which is why we have some internal documentation to help make things easier:

Expand
titleUp for Grabs

Sometimes, content is written, but left unassigned. This is our Up for Grabs content. You can find all our Up for Grabs pieces in this folder, or linked in the DS and ARI indexes.

For a complete walkthrough of the Up for Grabs process, check here.

...

Looking for something else? Click here to navigate to the Content (Digital Marketing) home page on Confluence.