Description:
This guide will walk you through all the necessary steps to complete a new PPC sale, from creating the cases, and adding the client to both fluency and Google ads, to setting up reporting and starting billing. If you have any issues while following these steps, please reach out to Grant Gooch.
Tools:
Fogbugz - http://fogbugz.tcsgeeks.com/f/
Digital Marketing Sales Doc - https://bit.ly/3Rzy2tN
RPM Admin - http://rpmadmin.thirstypixel.com/fb
PPC Management Doc - https://bit.ly/3ayQiTP
Digital Marketing Client Work Doc - https://bit.ly/3ObXBhM
NinjaCat - https://app.mymarketingreports.com/agency/accounts#/
Fluency - https://backpack.fluencyinc.co/dashboard/
Step By Step:
Create the Fogbugz cases
Click "WP Digital Marketing Services"
Check the box beside "PPC | Management and Optimization"
Type in the domain as you want it to appear in FogBugz - "TheWebsite.com"
Select the "Opened User" and set it to "Grant Gooch"
Click Clone Cases
Another screen will pop up with case numbers
The first number will be your master case
Copy & Paste this case number into the sales doc under PPC for the appropriate client
Copy and paste the number into FogBugz to open the management case.
Fill out the master case with the information below:
Milestone - PPC
Assign to Grant Gooch
Web Group (found in sales doc)
Contact Name (found in sales doc)
Contact Email (found in sales doc)
Contact Phone (found in sales doc)
Business Justification - Charge
Fogbugz Payment Case (found in sales doc)
Check Is Master Case
Add MC
Add CRM #
Add Additional Notes of Service Start and End Dates
Monthly Management (found in sales doc) - USE $ signs
Monthly Ad Budget (found in sales doc)
Monthly Total
Payment Verified - Change to --
Create the new ad account in Fluency
Click "Settings & Tools" in the top right menu bar and select "Accounts" from the drop-down
On the Manage Accounts page, click the "+ Add" button to add a new account
"Account Name" is the same URL from Fogbugz - "TheWebsite.com" and "Advertised Name" should be what is listed on the website
Set the account budget - it will be the monthly budget number
Assign to the appropriate user
Add the domain - Be sure to add the HTTPS version of the domain, not the HTTP
Set the "Synchronization Method" to "Automatic"
Set the "Vertical" to "TIRE/WHEEL"
Fill out the following "Address and Information" from the sales doc and website
Tire Zone
Phone Number
Address
Currency
Click "Save" in the top right of the pane
You will then see the account in your list of accounts, and you can navigate to Google Ads to see if it has been pushed to the Ads account
If you see it, you're ready to move to the next steps
Create the Ads
Follow the complete guide here: [Add Link To Ad Creation Doc]
Link analytics
Find dealer's website property under Google Analytics
Select the dealer's website and go to the "Admin" tab at the top of the page.
Under the "Property" menu, select "Property User Management"
Add "seoteam.tcs@gmail.com" and give it permission to everything.
Sign in to the "seoteam.tcs@gmail.com" Analytics account and find the dealer's property
Select the dealer's website and go to the "Admin" tab at the top of the page.
Under the "Property" menu, select "Google Ads Linking"
Find the dealer's Google Ads account and select "Continue" at the bottom of the page.
Select the Analytics view for the dealer on the "Linked view(s)" drop-down menu
Turn All Web Site Data view ON.
Select "Link Accounts," then click "Done" once completed.
Log in to the Google Ads account using "seoteam.tcs@gmail.com"
Select the dealer's account.
Click on the gear in the top right corner and select "Linked Accounts"
Select "Google Analytics" on the left-hand menu (At this time, not the GA4)
Find and select the dealer's Analytics account
Once found, click “view” and turn on turn on "Import Site Metrics" - click save
If not linked, click LINK - Click through the account until the option to add the account appears.
Click "Add" and then click "Save."
Set up goals and import them to Google Ads
If they already have goals set up, you can skip the next step and move on to step "D"
See the guide on Google Tag Manager and Goal Creation here: [Add Link to GTM Training]
Once you have created the goals in analytics, you will need to wait 24 hours for the syncing process between Analytics and Google Ads to complete
With Google Ads open, click on the "Tools and Settings" button in the top right
Select "Conversions" from the drop-down under the "Measurement" heading
You should see a screen with the title "Start Tracking Conversions"
Click "Import" from the options
Then select either “Google Analytics (UA)” or “Google Analytics 4 properties, “depending on which platform we're using at the time
Click "Continue," and you should see the list of goals that you created/were already created in Analytics
Select the ones you would like to track as conversions in Google Ads and click "Import and Continue"
Done!
Set up billing for the account
With Google Ads open click "Tools and Settings" in the top right
Select "Settings" under the "Billing" heading
[Need to Complete Next Time I Do IT]
Add client info to the correct docs
Added the client to the PPC Management Doc: https://bit.ly/3ayQiTP
If you need help with formatting, reach out to Grant or Andrew
Add client to the Client Work Doc: https://bit.ly/3ObXBhM
Set up NinjaCat
First, check to see if they already have an account for another DM service
If they do not, click the blue “Account Account” button in the top right
Add their company name and website and click the blue “Add Account” button at the bottom of the form
Then you will need to add the data sources you need for the report. In this case, Analytics and Google Ads
Click the blue “+” across from the data sources heading
Select “Analytics” then select the corresponding account for the dealer
Do the same steps for the Google Ads account
Next, you need to set up the monthly report
Click Add Report or the + sign to the right of reports
Make sure the correct account is selected
Make sure the Template is “TCS PPC Reporting” (NOT TCS - PPC PRICING)
File Type PDF
Schedule – Monthly
Repeat 1
1st day of month
8 am
Overrides – use template date range
*File Name– Business Name Monthly Google Ads Report
Dashboard – For now leave off
Email
Automatic
Single
Unless the dealer is Tire Pros...then select multiple and add the following tireproscorprate@gmail.com
Separate with “;” not spaces email1@example.com;email2@example.com
Add dealer's email from management case/ sales doc
Attachment - include
Email Subject - Copy and paste from * File Name
Email Body
%Dealer Name%,
Attached is your monthly Google Ads report. Please review this information at your convenience. If you have any questions or problems viewing your report, please contact your marketing consultant.
On behalf of the marketing team, we would like to thank you for being a valued customer.
We look forward to helping you continue to grow your business and sell more stuff!
Sincerely,
The Digital Marketing Team
TCS Technologies
Initiate reoccurring billing
Once the service has started, you will need to send an email to WIPBilling@arinet.com
Include the following information in the email:
Customer #
Customer Name (as appears in CRM)
Order #
Effective Date (The date the service started or will be starting. Note: Service does not have to be live. Once you know when the service will start, you can send this over with the effective date.)
Set the subject to “ URL.com | PPC | Start Recurring Billing"
Send it!
Wisdom Box:
Here
We will documement
Any thoughts you should keep in mind while doing
the case
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