MAAAM Communication
MAR = Marketing Automation Rep
AM = Account Manager
Proofs
Proof sent by MAR to AM with drafted email
AM receives approval or change requests
AM communicates info to MAR
MAR sets live or makes changes and sets live
Change Requests
AM receives change request
AM figures out if it’s a design request or can be handled by MAR
AM sends change request to correct spot
Newsletter Requests
AM receives newsletter request
AM inputs request through newsletter request form
AM alerts MAR of new request
MAR monitors card
MAR sends proof to AM
Training Requests
AM receives training request or completes intake
AM schedules training call
AM completes training
6-Month Plans
MAR will send plan to AM
AM will send to client and schedule call to talk through plan
AM will send any requested updates to MAR
MAR makes changes and sends back to AM