MAAAM Communication

MAR = Marketing Automation Rep

AM = Account Manager

Proofs

  1. Proof sent by MAR to AM with drafted email

  2. AM receives approval or change requests

  3. AM communicates info to MAR

  4. MAR sets live or makes changes and sets live


Change Requests

  1. AM receives change request

  2. AM figures out if it’s a design request or can be handled by MAR

  3. AM sends change request to correct spot


Newsletter Requests

  1. AM receives newsletter request

  2. AM inputs request through newsletter request form

  3. AM alerts MAR of new request

  4. MAR monitors card

  5. MAR sends proof to AM


Training Requests

  1. AM receives training request or completes intake

  2. AM schedules training call

  3. AM completes training


6-Month Plans

  1. MAR will send plan to AM

  2. AM will send to client and schedule call to talk through plan

  3. AM will send any requested updates to MAR

  4. MAR makes changes and sends back to AM