New Account Flow
Month 1
- Account is sold by Sales
- Jessica F or Account Manager will create card on First Month Trello board
- Account Manager reaches out for intake
- Juniper completes account setup
- Belize team creates and updates email snippets
- Account Manager completes intake
- MA Rep copy intake answers from response form to client sheet
- MA Rep sets up lists and requests Email Template
- MA Rep completes the email template and then requests Form Followup emails
- After all month 1 emails are completed, MA rep will send to client for approval
- MA Rep creates and completes 6-month plan
- Client approves 6-month plan and First Month Emails
- MA Rep sets emails live
- MA Rep requests auto-responses to be turned off (support)
- MA Rep completes month 1 work
- Write work done
- Write proposed work
- MA Rep Requests design and content for first month of 6-month plan (to be due in month 2)
Month 2
- Account Manager completes reporting call
- MA Rep sends email proofs to clients for approval
- Juniper posts content as completed
- MA rep completes month 2 work
- Write work done
- Write proposed work
- MA rep requests emails for next month's campaign focus
Month 3
- Account Manager completes reporting call
- MA Rep sends email proofs to clients for approval
- MA Rep completes month 3 work
- Write work done
- Write proposed work
- MA rep requests next month's campaign focus
Repeat to Infinity