Quick Links
Overview
🎯 Objective
The flex listing feature is for those dealers that have a lot of the same exact year, manufacturer, make, and models available to display on their site, but they do not want to have their website users scrolling through multiple of the same RVs on a listing page. The dealers that would be interested in using this feature are larger dealers with multiple locations that carry many of the same models in stock at one time. We condense RVs that have the same year, manufacturer, make, and model into a single unit display on the listing page and include a number display on that unit display of how many of those exact RVs are available and what location that RV is located at the dealership
\uD83D\uDCCA Success metrics
Goal | Metric |
|---|---|
For those dealers that have a high amount of inventory in stock and they want to condense the amount of inventory that displays on their website. Flex Listing will allow dealers to condense the amount of the same units in stock and show the variety of available inventory by not cluttering up the website with so many duplicate models. | Allows shoppers to more easily find units that the dealer has in stock without seeing the same unit multiple times on a listing page. |
⚙️ How Does it Work
On the listing pages within the dealers website, it groups units that have the same year, manufacturer, make, model, and type. When units that are the same get grouped together, there will be one main unit that gets displayed along with a multiple unit number display for how many of the same units are available and the location for each. The main unit is selected based on the lowest price of the unit, if units have both MSRP and Sale Price available, the system will pick the lowest priced unit based on the lowest price of all units that have the same year, manufacturer, make, model, and type.
On the website there is a label that says "Starting At..." above the pricing of the main unit, that means that unit is the lowest price of all available grouped units. When a user clicks anywhere within the main unit on the listing page, it will open a lightbox that will list each unit in the group, where its located, the lowest price for the unit, and CTA's for that unit.
The main unit CTA of the grouped units will work a little different than a single unit. Specifically, the GLP button display will match the typically GLP button text, but it does not work the same. On a single unit the GLP button will open up the GLP form in a lightbox. On the main unit of the grouped units, the GLP button is a graphical button that will look the same as the rest of the units, but when you click the GLP button it will open up the lightbox listing all the available units. In the lightbox there will be another GLP button that is tied to the specific unit, when that GLP button is clicked it will then open up the GLP form in a lightbox for that specific unit.
Technical Details
\uD83D\uDDD2 Requirements
Requirement | User Story | Importance | Task | Notes |
|---|---|---|---|---|
Consolidate duplicate inventory (same mfgr/etc) on listing page to show xx units at xx locations | HIGH | |||
Applies to new/used condition |
| HIGH |
|
|
If no duplicated units, do not show and adjust spacing | HIGH | |||
When user clicks on the consolidated info, bring up a list of each unit/location with option to click through to detail page | HIGH | |||
Hide flex units expand button when expanded | HIGH | |||
Requires custom listing page to accommodate - custom consolidatedunitlist.js default template | HIGH | |||
Adjusts for mobile and grid views | HIGH | |||
Keep lazy loading functionality | HIGH | |||
Keep GLP functionality | HIGH | |||
Created app setting to turn off/on (flex_listing) - website level (vs. account) - domain needs to be added as the description in Taskaroo. | HIGH | |||
Select primary unit that displays based on lowest price (vs. current random). Use existing pricing "tier" controls. | HIGH | |||
Change front end to add "Starting at..." to be placed above the current price labels. Design Team said dealers will want to continue to display MSRP, Discount, Sale Price. NOTE: Payments already has "FROM". (See Figma) | HIGH | |||
Make the "Starting at..." label so that it could be styled by the design team without dev team being involved. This way if a dealer wants to change the text from "Starting at.." they can it to what they want it to say. | HIGH | |||
Need to display the lowest price of each unit in the pop up light box display of the flex listing (See Figma) | HIGH |
\uD83C\uDFA8 User interaction and design
Listing Page Display
Pop Up Display after clicking on the unit
Open Questions
Question | Answer | Date Answered |
|---|---|---|
What pieces of this feature can be tailored for the dealer? | Currently no tailoring is offered to the client from the control of how flex listing works. Front End Developers may change what they can via CSS such as the “Starting At…” label on the listing page. | Jan 2023 |
Out of Scope
Each dealer will not be able to have their own way the tool works. Front end team can tailor the display of the feature on the listing pages, but how units get grouped, what gets displayed, and how the feature works will not be controllable by the dealers.
📝 Additional Details
↪️ Future Requests
Request Details | Suggestion Form Link | Date Requested |
|---|---|---|
Ungrouping units at the same location as users are not able to click into all the grouped units. This is an issue with Used more than New because each Used unit should be able to be viewed by users. Can be issue if units have different prices on the same unit at the same location. | May 2023 |
Setup Guide
If Flex Listing line item is already in Taskaroo and you just need to enable Flex Listing you will follow step 1.V.1.
If you DO NOT see Flex Listing line item in Taskaroo, you will need to reach out to support@interactrv.com to request that to be added into Taskaroo.
📖 Instructions
There are two pieces that have to be completed for flex listing to work and display on a dealers site properly.
Flex Listing Feature Enablement
First choose one of the scenarios below to see the instructions for the feature enablement
Adding to the website
Termination Guide
Terminations can be completed by the FED team. Account Managers will need to create a task for FED team to re
📕 Instructions
To Disable The Feature
Removing from Dev Site
If the dealer wants to “not keep” flex listing and we know that before they go live, we need to do the following while the domain is still tied to the dev domain:
In Taskaroo, change to disabled in the account service and hit save. Keep API behavior ON – this makes the “call” from Taskaroo to iCC to turn it off.
In iCC, run the Account Features report and verify that the customer and/or domain reference no longer shows. If it does, stop and escalate to Support/Product for assistance.
Verify that it is no longer on their site. If it is, escalate to Support/Product for assistance.
Once confirmed off in iCC and their site, return to Taskaroo and change the domain reference to their live domain, change the service to enabled, and change the API behavior to bypass, THEN hit save…..the same steps above would be followed if they ever want in the future.
In iCC, run the Account Features report and verify that the customer and/or domain reference did not return. If it did, stop and escalate to Support/Product for assistance.
Verify it is not re-enabled on their site. If it is, escalate to Support/Product for assistance.
Removing from Live Site
If the dealer wants to “not keep” flex listing after they have gone live and/or wants to remove, the following steps are needed.
In Taskaroo, change to disabled in the account service and hit save. Keep API behavior ON – this makes the “call” from Taskaroo to iCC to turn it off. If API was incorrectly turned off, turn on and hit save, then disable. If API is not “on” it doesn’t “talk” to iCC.
NOTE: This may cause the “stuck” account issue – to fix this, remove the domain reference in Taskaroo with the service enabled and the API set to on by just copying the account service name. Then disable the service – this should remove from iCC – confirm, then change to domain reference, change to bypass, and keep enabled and hit save.
In iCC, run the Account Features report and verify that the customer and/or domain reference no longer shows. If it does, stop and escalate to Support/Product for assistance.
Verify that it is no longer on their site. If it is, escalate to Support/Product for assistance.
Once confirmed off in iCC and their site, change the service to enabled, and change the API behavior to bypass, make sure it is correctly tied to their live domain (dealerdomain.com) THEN hit save…..
In iCC, run the Account Features report and verify that the customer and/or domain reference did not return. If it did, stop and escalate to Support/Product for assistance.
Verify it is not re-enabled on their site. If it is, escalate to Support/Product for assistance.
To Remove From Website