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Once the box has disappeared, you will need to hut hit “Submit” on the Select macro menu, and then Save & Publish the page for the changes to take place.
VDP Form Email Overrides
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Please note that the following actions should not be taken without fully evaluating whether or not we can accomplish what the dealer is asking for through other means. It is best not to override the email routing on the VDP forms unless we absolutely have to. |
Creating Email Override On Untouched Form
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Unlike with the landing page overrides, we don’t have as easy access to editing these forms from the jump. This is because unlike the landing page forms, unit-related forms already have some default setup to them that is best to leave untouched. However, some dealers may still want to override these anyway, or we may need to put a custom form in place of a regular one for whatever reason that requires additional overrides.
To start with, we will need to navigate to the dynamic-inventory-detail page to edit these forms. This is the page that controls all the settings for the VDP.
Under the Developer tab, you will notice that there are some areas that correspond with specific forms, such as “Request Info Form” or “Make Offer Form”. This is where we can control both which form displays in that popup on the VDP as well as any settings that are necessary to override it.
However, in order for the settings field to populate, we need to actually add a form here. If we don’t want to change the actual form/use the default form, we will still need to add it here by logging in to the main InteractRV account and choosing a form from the StandardForms folder to add here.
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The following default forms correspond with the standard fields:
VDP Settings Form Name | StandardForms Folder Form Name |
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Request Info Form | Contact Us Colorbox |
Product Inquiry Bottom Form | Product Inquiry |
Make Offer Form | Make Offer |
GLP Form | Get Lowest Price |
Send to Friend Form | Send to Friend |
If you are adding a custom form, then this form should be present in the dealer’s Forms folder.
Either way, you need to select a form to override in this field. Once you have picked a form, the name of the selected form will appear, and the Setting Name field you need to create the override will appear as well.
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On the left field, we will add the parameter that sets the specific override we want to accomplish. In this case, that would be AccountOverRideEmail.
In the right field, we will add the specifics of the override itself. In this case, we would want to add whatever email(s) the override should be sending this form’s leads to. You can put multiple emails in this field, separated by commas.
It should look something like this once you’ve filled it out:
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Make sure you click the “Add” to the right of the Setting Name fields to apply the setting. Once you do so, it will appear in a box below the editable fields, like so:
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Finally, to ensure your changes are put into place, you will need to hit Save & Publish in the bottom right to save the VDP settings.
Adjusting Email Override On Form With Existing Override
Coming soon!If an override already exists on the form, when you open the VDP Developer tab, you will see a box already in place with the override, like so:
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To edit the current override, all you need to do is click the gear on the left hand side of the box. This will make the fields for both the setting name and the emails editable.
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Once you’ve added/changed out the emails you want to edit, click “Done” to save the changes you just made, and the text fields will no longer be editable (and should display the changes you just made). Make sure you hit Save & Publish on the VDP settings for the change to go into effect.
Please note that similar to landing page forms, if a custom form is being used in this scenario, it is possible there may be email overrides in the code of the form itself. If you find that a new or updated override is still not producing the desired effect, it may be necessary to check the code for any additionally implemented overrides (see Overrides in Custom Form section above).
Multi-Location Email Overrides
Coming soon!
Removing Email Override
Coming soon!Similar to landing page forms which have complicated routing procedures that can’t be covered by the standard setup (unit at [x] locations goes to the email on [x] location’s information in the Settings > Locations fields), we will need to add a script to the form that covers the specific requirements for this dealer’s overrides. We should strongly recommend to dealers that they do not override the settings we already have for location based leads, but this does not always work.
To add these overrides, follow the same directions as the above multi-location form settings section by adding a script into the code.
Removing Email Override
To remove an email override that is in place on a form, simply click on the trash can icon on the override in question.
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Once the box has disappeared, you will need to hit Save & Publish on the VDP settings for the change to go into effect.