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Editing Products and Managing Pricing
To manage your products, you must first open the Product Manager.
Opening Product Manager
Begin at the Command Center Home page.
Select Store Management on the top navigation bar or click the Store Management link to open the Store Management page.
Select Product Manager from the top navigation bar or click the Product Manager button to open the Product Manager screen. You may manage pricing for all the products in your pre-loaded and custom ecommerce catalogs, groups of products that you select from specified ecommerce catalogs, entire catalog sections, or even whole catalogs. You can also price Showcase and Custom Showcase catalogs and products using the Product Manager.
Searching for Products
To start, you will need to conduct a search for the products that you wish to modify. Use the Search By buttons on the left side of the screen to find products. Each search tool is explained below:
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Command Center – Store Management – Managing Pricing LATEST REVISION 10/31/2013
Catalog (Ecommerce) or Catalog (Showcase) Search
This search will generate a list of the catalog brands you have enabled. This is good for modifying products for entire catalogs at once. Each brand will have a blue arrowhead ( ) next to it. Click the arrowhead to list the individual catalog or product line options associated to that brand. Many of the catalogs can, in turn, be expanded to reveal catalog sections (for Ecommerce) or product model years (for Showcase).
Product Categories Search
When searching for particular types of products, without a specific catalog in mind, you can use the Product Categories search. This produces an alphabetized list of general product categories that search across all the catalogs you have enabled. These categories can be refined using the just like the catalog searches above.
Keywords Search
The Keywords search provides a text field in which to enter a term (or terms). An auto-completion list will display possible matches to your search as you type.
Part Numbers Search
If you know the part number for the product you are looking for, the Part Numbers search lets you use one or more part numbers or system ID numbers to find products.
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Pricing/Exclusions/Inventory Search
This search tool allows you to find products based on pricing, inventory, and exclusions. You can search in multiple ways:
Set a range with a low and high price, and match that against store prices or sale prices.
Filter by whether an item is (or is not) custom priced.
Filter by whether an item is (or is not) excluded.
Filter based on whether the item is listed as Discontinued, Current, or New. These statuses are set in the Endeavor system whenever preloaded products are added or updated.
Filter by whether an item is subject to MAP restrictions.
Filter by whether the item is (or is not) in stock. (This filter works if you have Web Inventory Manager.)
Please note: some searches conducted here without another filter (via Catalog, for instance) will generate extremely large search results and will take a great deal of time to generate.
Product Brand Search
If you are looking for product brands that are carried in more than one catalog, you can use the Product Brand search. Use the icons to expand the alphabetical list to search for a specific brand.
Product Groups Search
If you have products arranged in a product group and only want to see those products, use the Product Groups search. Each group will have a selection checkbox in the right-hand panel.
Sales Search
If you have added products to a sale and want to select only the products in that sale, use the Sales search. Any sale that you have in the system will be available as a search option.
Types Search
If you are looking for a broader group of products to start with, you can select Types to filter your search by products that are listed under a certain industry type, like “Apparel.”
Site/Store Search
This selects products that are either active on your live website(s) or just active in the Product Manager. Each of your 50 Below websites will have a radio button; clicking it lets you search for products that are live in the Site catalogs on that website. Choosing Store Level lets you search for products that are active in your Store catalogs but not necessarily live on a website. The default option shows you products that are live on your main website.
Once you have set your search parameters, click the Search button, which is located below the Search By options in the left sidebar.
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Search Results
Your search results will show the first 200 product matches. If there are more than 200 matches, you will see text in the search area header that indicates this. Example: “Displaying 200 of 7051 results for your search.” You can use search filters to reduce the size of your search results, which we will cover later.
Product Information in the Search Results
Each product listing will have information in several columns:
Selected: These checkboxes are used to select products to edit. Clicking the checkbox in the column header will select all products on the list, regardless of whether or not more than 200 products are displayed.
Product Name: This is the name of the overall product as listed in the catalog data acquired from the manufacturer or distributor.
Brand Name: The brand of the catalog that the product came from.
Catalog Name: The catalog name as listed in the catalog data acquired from the manufacturer or distributor.
Product Group: If your product is in one ore more product groups, you will see those group names here.
Category: The general category the product is in, such as “Brakes” or “Wheels”. Some are in more than one category – the most popular category, or the one you searched by, will be shown.
Excluded: This column will display “YES” if all of the product variants are excluded. It will display “NO” if any of the variants are enabled.
MSRP: The Manufacturers Suggested Retail Price will display in this column, if applicable. You will see a range based on the pricing of the product variants.
Store Price: This column will show the display price of the product, before any sales apply. This could be a markup or discount from the MSRP, a fixed price, or “call for price.” You will see a range based on the pricing of the product options.
Sale Price: This column shows pricing based on sales you have added the product to. It is displayed as a range based on the pricing of the product variants. If the product is not on sale, “Not Set” will be displayed.
View: This column displays a clickable icon to view the product options for this product. If you have added a video to a product, a YouTube icon will appear in this column. PLEASE NOTE: the options in this view will not necessarily match your search results. To view only the options that match the search, we’ll cover a different process next.
Each product potentially has several options that are part of that product. Options are the sizes, colors, or types of products that are related to the main product listing.
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Viewing Product Options that Match the Search Results
Each product listing on your search results will have a [ + ] link on the far left edge of the listing. Clicking this will expand the listing to show the options that are part of your result. The [ + ] link will become a [ - ] link, which you can click again to hide the options from view.
Each option listing shows some information that you don’t see from the main product listing.
Selected: These checkboxes are used to select product options for editing.
Part Number: This is the part number assigned to the product option by the manufacturer or distributor.
Option Description: This is a brief description of the product option – size, color, etc.
MSRP, Store Price, Sale Price: This is the same as the column on the main product listing, but applies strictly to the product option.
Excluded: This indicates with a “YES” or “NO” whether the product option is excluded.
QTY: If you have Web Inventory Manager integration, this shows how many you have in store inventory.
Status: This shows as Current for current products, New for products that haven’t been in the system before, and Discontinued for items that are not available.
MAP: This shows whether the product option is under Minimum Advertised Price restrictions, showing a “YES” or “NO”
MAP Range: If a product option is MAP restricted, you’ll see the price ranges you can price to. If the minimum and maximum are the same, a simple dollar figure will show here, like “$70.00.” If there is a minimum, but no maximum, it will appear as “$70.00 +.” If there is NO minimum, but there is a maximum, it will appear as “up to $70.00.” If the minimum and maximum are different, a dollar range will display, like “$60.00 to $70.00.”
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Narrowing a Search
If you want to narrow your search, you can apply filters to it. First, conduct your search. Next, click on another option in the Search By list, set the details for that search, and click the Save Criteria button in the left sidebar. A box will appear in the Search Filtered By section every time you add a criterion. In this example, we have chosen a catalog, a brand, and a price range.
Once you have applied the criteria you wish to use, click the Search button to get your filtered results.
Expanding a Search
Continuing with our example above, you might find that the search has generated too few results. You can remove a filter by clicking the X button in the upper right corner of that filter. This will take you back to the product search page. At this point, if you want to add different search criteria, you may do so. Otherwise, click the Search button to conduct the search without the filter you removed.
Selecting Products
To select a product, click the checkbox in the Selected column on the left side of the product listing.
To select more than one product, you can do this in two ways:
Click the checkboxes for the products you want to select. You can select
multiple checkboxes in this fashion.
Click the checkbox in the header of the Selected column. This will fill in
all the checkboxes in the column. If you have more than 200 search
results, this will select ALL of the matching results. This is a good way to
select a large number of products for which you could make a blanket
pricing adjustment.
ENDEAVOR COMMAND CENTER HELP GUIDE
Command Center – Store Management – Managing Pricing LATEST REVISION 10/31/2013
!
Pay very close attention to this next piece of information – it will affect how you price products once you have searched for and selected your products.
Once you have selected the products you wish to change, you have two choices regarding how you apply your changes.
Clicking Edit Selected Product Options will apply your changes to the product options that meet the search criteria. Options that do not meet the search criteria are unaffected.
Clicking Edit Selected Products will apply your changes to ALL product options for the products you selected, regardless of whether they met your search criteria or not.
Once you have clicked one of those buttons, you will be given some editing choices. You can affect pricing, add products to (or remove them from) sales, add products to (or remove them from) product groups, and exclude or enable products.
Setting Store List Price
1. Choose a Pricing Method from the dropdown list in Step 4. The options are Percentage Off MSRP, Percentage Above MSRP, Dollar Off MSRP, Dollar Above MSRP, Fixed Dollar Value, or Call For Price.
2. Assign a pricing adjustment value by entering a one- or two-digit numeral in that entry field. To indicate seven percent, type “7” in the box. For fixed dollar values, simply enter the amount in dollars and cents.
3. If you have previously applied a Fixed Dollar Value to any of the products you are updating, you will need to click the Overwrite previous fixed prices? checkbox if you want to apply your new pricing to those items. This stops you from re-pricing something you may have meant to keep.
4. When you are finished, click the Save Changes button to return to the Product Manager screen.
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Command Center – Store Management – Managing Pricing LATEST REVISION 10/31/2013
Removing a Custom List Price
This simply gives you a checkbox to confirm, “Yes, remove custom prices from the selected items.” This is used to remove Fixed Dollar Value pricing on any products that do not have an MSRP, to allow for Real Time Pricing (an option available to our Tire and Automotive dealers) to work for those products.
Setting Sale Price
1. Choose whether you will use an existing sale, or if you will enter a new sale.
2. If you click Existing Sale and select a sale from the dropdown list, the information in the Sale Information section will be grayed out—you will not be able to change it.
3. If you click New Sale, you will need to determine the type of sale it is. In the Sale Type dropdown list, you can choose from Percentage Off MSRP, Dollar Off MSRP, Percentage Off Store Price, Dollar Off Store Price, and Fixed Dollar Value.
4. Enter a numeric value in the Discount Value field. For example, to indicate seven percent, type “7” in the box. For a Fixed Dollar Value, enter the amount in dollars and cents.
5. Enter start and end dates for your sale using an eight-digit format: MM/DD/YYYY (month/day/ year), separated by slashes. For example, you would enter
September 23, 2010 as 09/23/2010.
6. The next box below allows you to describe your sale in words. For example, you may type “Pre-Winter Sale.” This text will be used as the name for the sale; if you use this sale as an existing sale later, you will find it on the list of options under this description text.
7. If you have previously applied a Fixed Dollar Value to any of the products you are updating, you will need to click the Overwrite previous fixed prices? checkbox if you want to apply your new pricing to those items. This stops you from re-pricing something you may have meant to keep.
8. When you are done creating your sale, click the Save Changes button to save the information and return to the Product Manager screen.
Removing Products from a Sale
This simply gives you a checkbox to confirm, “Yes, remove selected items from sales”. The products in question will no longer show a sale price.
Adding Products to Product Groups
This option will display a list of product groups, along with how many products are in them. Product groups will display up to fifty products. Click the checkboxes for the groups to which you want to add your product(s), then click “Save Changes.”
This option is available only for Products, not Product Options.
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Removing Products from Product Groups
This appears exactly like the dialog for adding products to Product Groups. Click the checkboxes for the groups from which you will be removing your product(s), then click “Save Changes”.
Excluding or Enabling Products
These selections bring up a simple checkbox, either saying “Yes, exclude selected products from my site.” or “Yes, enable selected products for my site.” Select the checkbox, then click Save Changes .
Adding Videos to Products
You may add one or more YouTube embedded videos to your product information. These will appear on the product detail page for that product. Products with a YouTube video attached will display a small YouTube icon at the right end of the product entry.
!
You will only be able to add videos to eCommerce (PG&A) products. If you add a video to a showcase unit (such as a preloaded ATV, snowmobile, etc.), that video will not appear on your website.
1. Go to YouTube and navigate to the video you wish to add to your product.
2. Highlight and copy the website address in the address bar for that page.
3. In the Command Center, click the magnifying glass icon in the “View” column for the product to which you want to add your video.
4. In the “Custom YouTube URL” field, paste the website address you copied in step two.
5. Click “Add.”
6. Click “Back to Product Manager.”
Editing Sale Pricing
For existing sales, you can extend the expiration date and/or edit the sale description. To change the discount or other pricing rule used in a sale, you will need to delete the sale and set up a new one with your new criteria.
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Command Center – Store Management – Managing Pricing LATEST REVISION 10/31/2013
1. From the Command Center Home page, click on Store Manager
2. Click on the Product Manager link.
3. Choose Edit Sales from the dropdown menu under Product Manager in the top navigation bar. All
of the current sales and expired sales will display on the Sales page.
4. To edit the date range of a given sale (or sales), click on the Selected checkbox on the left edge of each entry you want to change. Then click the Edit Date Range button on the right side of the screen.
5. Add your start date and end date using the calendar buttons to the right of the entry fields, or directly in the MM/DD/YYYY format, then click Submit.
To edit a single sale and change its description, click the Edit button in the row of the sale you want to edit.
This will open the Sale Detail screen.
1. On the Sale Detail screen, you may change the Sale Description, the Start Date, and the End Date. Use the calendar button to select a new date or enter one directly using the MM/DD/YYYY format.
2. Click the Save button.
3. Click the Publish Changes button at the top of the Command Center window.
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Command Center – Store Management – Managing Pricing LATEST REVISION 10/31/2013
Deleting a Sale
1. From the Command Center Home page, click on Store Manager
2. Click on the Product Manager link.
3. Choose Edit Sales from the dropdown menu under Product Manager in the top navigation bar.
4. Click the red icon at the end of the entry to delete that sale.
5. Click Publish Keywords, then Publish Changes button at the top of the Command Center window to immediately remove the sale(s) from your website.
Viewing All Product Options
If you wish to view ALL of the product options for a particular product, and not just the ones that match your search criteria, you can click the View button ( ) on the right side of the product listing. You will be brought to a screen showing you the product image, any links that have been created to videos for that product, and a listing of all of the options for that product.
Finishing Your Work
With the Advanced Search feature, there is an extra step you will need to take. Click the Publish Keywords button in the upper right corner of the Product Manager section. This will update your pricing changes on the search result pages that customers will see when they search for products.
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