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Some dealers are expecting more of a lengthy, comprehensive report – in which case, you can use this handy template to write up what your recommendations are.
Other dealers may just be looking for advice on a particular matter, or may have some idea of where the issue lies and want a confirmation. In that scenario, you don’t necessarily need to write up a full report – you can just let the AM/Support know what issues you saw/fixed in a more informal manner.
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